A cookie is a small file that is placed on your computer’s browser upon visiting the website. It helps some of our website’s functionality to display correctly, and to be more efficient, whilst also tracking data that helps us interpret how you navigate the website & further improve your browsing experience. Most of the data that cookies track is anonymous, though some of it is developed to recognise patterns of interactions with the website, as well as take an approximate geographical location to improve user experience.
Cookies will remember information about the pages you visit, and actions you complete on the website, however it does not give us access to your computer or any information that is identifiable, other than the details you choose to share with us.
The table below explains the cookies we may use (not all cookies may be present) and why:
| Used by | Name(s) | Storage Time | Purpose |
|---|---|---|---|
| Google Analytics/Tag Manager | _ga, _gid, _gat, _dc_gtm_UA-{uanumber}, _gat_UA{uanumber} | 26 months | Collects information on site activity, including which pages you have visited and what browser and operating system you are using, allowing us to improve our website |
| Wordfence | wordfence_verifiedHuman, wfvt_{randomnumber} | 1 day | Wordfence is a security plugin that protects our website from malicious attacks. This cookie is stored once a website visitor is verified as human and not a bot, to distinguish the traffic from automated attack patterns |
| Web Server | PHPSESSID | Session Only | Used by the web server to distinguish users as you move between pages on a website |
| Web Server | Local Storage | Infinite | Used by the web server to distinguish users as you move between pages on a website |
| Font Awesome | intercom-session-{fa key} | 7 days | Used by Font Awesome to gather information such as usage and how many times the cdn has been used. |
| Font Awesome | intercom-lou-{fa key} | 5 months | Used by Font Awesome to gather information such as usage and how many times the cdn has been used. |
How to manage cookies:
All internet browsers allow you to manage your cookie preferences that are stored on your computer, including being able to decline cookies completely. However, if you decline them you will find a reduced functionality on this website. You can delete cookies at any time or opt to have your browser prevent them in the future, and the way this is managed depends on the browser you have.
If you object to the cookies being used, please do get in contact
What our customers are saying
We are happy to highly recommend Timber Windows UK, being delighted with their replacement of all of the ancient, and in places rotting, windows in our 19th century Lincolnshire house. The quality of the windows plus the high level joinery skills of the TW craftsmen resulted in a brilliant installation.
Sally Harrison
Timber Windows UK have replaced 7 of our windows over the last few years. Each time the experience has been outstanding. The team is highly knowledgeable about the latest and greatest technology regarding the windows, are very professional and very pleasant.
Sonnia
The marriage of precision engineering and old-fashioned craftsmanship was a joy to witness – and the beauty and comfort of our home has been greatly enhanced.
Daniel & Anna, Dulwich
Work carried out to the highest professional standard, the new windows have transformed our house.
David Shanks
We have had 8 Victorian wood sash windows replaced on The Old Rectory. Duncan and his team have been fantastic. Friendly, Adaptable, On time, cleaned up after themselves and the quality and workmanship has been excellent!